Integration overview
About
HouseStay offers a curated selection of fully furnished turnkey apartments and homes available for rent for 30 nights or more with an average length of stay of 90 nights. System screens the tenants, verifies their ID, presents an e-lease for signature and collects and remits rent payment.
Minimum requirements to connect
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Minimum number of properties: 5
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Photos: At least 6 photos are provided.
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Description is provided.
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Property name is provided.
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Licence number is provided.
Integration model
| Sync type | PULL |
| Static data sync | Updated every 24 hours by HouseStay |
| Availability, Rates & Inventory sync | Updated every 1 hour by HouseStay |
| Instant bookings | Yes |
| Booking requests | Yes (SMS and email) |
| Quote requests | Yes (availability and prices) |
| Reservation sync | PUSH |
| Reservation modifications | The property manager will need to email HouseStay to modify any dates. The rental amount cannot be modified after the property manager accepts the reservation. |
| Reservation cancellations | If the property manager wants to cancel the booking, they need to reach directly to HouseStay. |
| Cancellation penalties | Cancelling a booking is allowed up to 60 days prior to the check-in date, else the property manager will need to provide an explanation and alternative accommodation for the tenant. |
Additional info
| Accepted locations | North America |
| Target guests | Families, students, medical travellers, business travellers, relocation |
| Origin of the guests | Global |
| Long stays (more than 30 days) | Yes (30 days is the minimum stay) |
| Channel website | https://www.housestay.com/ |
| Affiliate channels | N/A |
Inventory type
| Pick & Choose | HouseStay accepts all inventory (given the properties are located in the accepted locations) |
| Multi-units | Yes |
Channel performance
| Top location | New York, Washington DC, Florida, Texas (Dallas, Austin and Houston), California (San Francisco, Los Angeles), Colorado, Seattle, Philadelphia, Atlanta, Gulf shores |
| Top inventory type | Apartments of all sizes in cities and suburban areas |
| Top performance season | April to November |
| Key amenities |
Unit washer drier Parking No smoking |
| Best practices |
Great listing photos and listings descriptions Quick and friendly response to booking requests Offer long-stay discounts Add all amenities that are crucial when living in a home for a few months |
Charges & Payments
| Charging party | HouseStay collects the payment and pays out to the property manager via a bank transfer. |
| Credit card details | N/A |
Commission
| Commission | 5% |
| Commission charging | Commission is charged from the monthly rental amount |
| Commission application | Commission is charged from the rates provided to the channel (not added on top) |
Contract & Onboarding
| Average onboarding time | 24 hours |
Contact & Support
| Support email for property managers |
support@housestay.com bookings@housestay.com |
| Response time | 24 hours |